Privacy Policy
Effective Date: 15 May 2026
IMBO Technologies PTY Ltd (“IMBRACE”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth).
Who We Are
IMBO Technologies PTY Ltd
ABN 54 694 769 090
PO Box 588
Surfers Paradise QLD 4217
Australia
Email: info@imbrace.com.au
What Information We Collect
When you place an order through our website, our e-commerce platform provider Shopify may collect personal information including:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order details
We may also collect your name and email address when you contact us directly for customer support or product enquiries. In rare cases we may also collect a postal address if required to assist with your enquiry.
We do not collect sensitive personal information.
How We Use Your Information
We use personal information to:
• Process and fulfil orders
• Communicate with you about your purchase
• Provide customer support
• Respond to enquiries
• Improve our website and services
• Meet legal and regulatory obligations
If you choose to subscribe to marketing communications, we may occasionally send product updates or promotional offers. You can unsubscribe at any time.
Shopify & Third-Party Services
Our online store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products and services to you.
Your data may also be processed by trusted third-party providers including:
• Payment gateways
• Shipping providers
• Email communication services
• Website analytics providers
These providers only receive information necessary to perform their services.
For more information about how Shopify handles personal information, please visit:
https://www.shopify.com/legal/privacy
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
• Enable website functionality
• Improve website performance
• Understand how visitors use our site
• Support security and fraud prevention
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Overseas Disclosure
Some service providers, including Shopify, may store or process data outside Australia, including in the United States or other countries where their systems operate.
By using our website, you acknowledge that your information may be transferred overseas as part of providing our services.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
IMBO Technologies PTY Ltd
PO Box 588
Surfers Paradise QLD 4217
Australia
Email: info@imbrace.com.au
Changes To This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.
